1423 Genesee St. Utica, NY, 13501

E-Mail  866-353-4907

Policies

• Arrival time is between 3:00 and 8:00 p.m., but early and late check ins can usually be accommodated with advanced notice.
• Our checkout time is 11:00 a.m. Departing guests are welcome to linger in our common rooms and on our grounds.
• We are a Smoke Free Inn. There is a $150 cleaning surcharge for disregard of this policy.
• While accidents do happen, guests will be financially responsible for damage due to gross negligence.
• Well behaved children of all ages are warmly welcomed.

Cancellations

• Because of our size, cancellations affect us significantly. For any cancellation or change of dates, we must receive 3 days notice prior to your confirmed arrival.
• If any full or partial cancellation or change of dates is made within 3 days, regardless of the reason, you are financially responsible for the entire reservation, unless we can re-book your room. However, you are always welcome to send a friend or family member in your place.
• All cancellations will be confirmed via e-mail or postal mail.

Reservations

• Reservations by telephone are taken between 8:00 a.m. and 9:00 p.m. Eastern Time, and online anytime by clicking on the “Availability” link.
• We will send confirmation of your reservation by e-mail or postal mail.
• Payment can be made with Visa, MasterCard, American Express or Discover.
• There is a two night minimum stay from 5/1 – 10/31 and any priority weekend. If rooms are available we may make an exception to the two night minimum.
• During the week (Sunday through Thursday nights), some rooms may not be available for a one-night stay. If our availability calendar does not show availability for the night you are interested in, please call us.
• Some of our rooms can accommodate a third person, for an additional $15 per night ($20 priority weekends), includes breakfast and afternoon refreshments.
• Rates based on per night double occupancy.

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